Welcome to Aloha Pacific!

Your Member Account

You will have received a Member Account Card upon joining our credit union. You’ll need this information to access your account at a branch or to register for certain services such as direct deposit.

Please keep this card in a safe, secure location.

You will be listed as the Primary Member, which provides you access to all the benefits of membership at our credit union.

The Joint Account Owner will be able to perform basic transactions such as transfers and withdrawals. Unless they also join as a primary member, they will not be able to vote when there is a Board of Directors election, apply for the Masami Oishi Memorial Scholarship, must pay for notary services, and won't have access to other free services and benefits.

Your Member Number is tied to your membership with our credit union, and associates the accounts you open under that number.

Each account you open with us will be listed with the Account Type and followed by the Account Suffix, a unique four-digit number. The account suffix will come in handy for deposits and withdrawals done at a branch, and when transferring funds to another member’s account.

Your account type will be followed by an Account Number which is used when setting up direct deposit or processing an ACH withdrawal. If you do not have a Checking account, we recommend opening an Aloha Rewards Checking account since transfers and withdrawals of available funds are unlimited. A Savings account type is limited to six (6) monthly done remotely, such as over the phone or through Online Banking.

Set up your Direct Deposit

Use the Account Switch Kit to set up direct deposit for your payroll, retirement and Social Security payments. You'll have faster access to your funds than when depositing a check. You may also switch your accounts to your account(s) at APFCU. When setting up your deposits and automatic payments, refer to the corresponding Account Number in the second column of your Membership Card to complete each form.

There are three types of authorization forms to help you maximize use of your new account:

1. Change My Direct Deposit
   Give this coupon to your employer’s payroll manager to have your regular payments electronically deposited into your Aloha Pacific account.
   If you have Social Security benefits, please contact the Social Security Administration -- click here -- to direct your payments to your APFCU account.
2. Close My Old Account
   Once all outstanding checks have cleared, you should move the remaining money to your Aloha Pacific account. Simply fill out this coupon and mail or give it to your old bank to instruct them to close your account and send you your remaining balance.
3. Change My Automatic Payment
   If you have any payments automatically deducted from an account at another financial institution, why not centralize them at Aloha Pacific for safe, secure automatic payments? Just give a completed coupon to the company or creditor you are paying and they will begin taking the payment out of your new Aloha Pacific account.

*Please note: Some employers, businesses or financial institutions may have additional requirements to process your request.

If you have a loan with Aloha Pacific, you’ll receive a discount when you make automatic payments from your APFCU account. That’s just one of the many benefits of banking with Aloha!

Use Online & Mobile Banking

Enjoy the convenience of banking anywhere, anytime with Online Banking and our Mobile App. You can access Online Banking using your desktop or laptop computer, or download the APFCU Mobile App.

Before you start, you will need the following for a successful enrollment:

• Date of birth
• Mother’s maiden name
• Social Security Number
• APFCU member number

To register for Online Banking, follow these instructions.

After you establish your online banking account, you can take advantage of a number of benefits:

• View your account balances
• Transfer money within your own account (i.e. line of credit to checking)
• Transfer money from your account to another member
• Use Debit Card Control to turn your debit card off or on, and set up transaction alerts
• Make a Mobile Check Deposit using our Mobile App and the camera on your smartphone or tablet
• Check your progress with the Aloha Rewards Tracker toward meeting the monthly requirements for your Aloha Rewards Checking account and more
• Make payments to APFCU loans
• Pay bills with our free, unlimited bill pay service
• Choose Online eStatements instead of mailed paper statements to review, download, or print – it's the environmentally-friendly option!
• Make Hawaiian Airlines travel arrangements through our Preferred Affiliate program for a 5% discount on roundtrip flights to and from the Mainland U.S.
• Money Management is a free financial tool that can help you track spending, create a budget and more

Please note: Bill Pay and Mobile Check Deposit services are not available for business accounts.

Access your Cash

The easiest way to locate a nearby branch or ATM is with our free Mobile App. Learn about our enormous network of branches and ATMs below.

Visiting a Shared Branch

You can stop by any of our convenient branches to make a deposit or withdrawal, open an account, notarize a document, or complete other transactions. You also have access to more branch locations than traditional banks, thanks to the CO-OP Shared Branch network. Basic transactions such as balance inquiries, deposits, and withdrawals can be performed at participating Shared Branches.

Remember to have the following information handy prior to your visit:

• Member Number
• Valid photo ID (state ID, driver's license or passport)
• Name of our Credit Union: Aloha Pacific FCU
• The last four of your Social Security Number (may be requested to verify your identity)

Please check if the Shared Branch allows transactions on your Aloha Pacific account prior to your visit.

Using a Surcharge-Free ATM*

Using your APFCU ATM card or Visa^® Debit Card at an Aloha Pacific ATM is always free. We are also part of the CO-OP Network, giving you access to over 30,000 surcharge-free ATMs in Hawaii and the U.S. Mainland.

Surcharge-free access is also available at these ATM locations:

• First Hawaiian Bank
• American Savings Bank
• HomeStreet Bank

If you have an Aloha Rewards Checking account and meet the monthly requirements, you’ll be reimbursed monthly for surcharge fees up to $20 incurred at other ATMs and all $2 ATM withdrawal fees.*